FAQ
1. What services do you offer?
Mason Graves Photography offers wedding, portrait/session, event, and lifestyle photography services.
2. Why are your rates much more affordable than the average photographer?
My rates are more affordable than the average photographer, because having a separate full-time job in addition to photography enables me to not have to rely on photography as my only source of income and keep my photography rates lower.
3. how will i receive my photographs?
Your photographs will be uploaded into your own personal online gallery for proofing, downloading, sharing, and ordering prints. A link to your gallery will be emailed to you.
4. What is the turnaround time for receiving photographs?
The estimated turnaround time is typically around two weeks for weddings and one week for portrait sessions.
All photographs are personally edited myself via the latest updated versions of Adobe Photoshop and Lightroom.
A digital print order credit discount promo code will be emailed, and this promo code is redeemable through your online gallery only. Simply enter the discount code at checkout to receive the discount. Once an order is completed, prints will be shipped directly to you!
You're free to purchase prints from any photo lab of your choice, BUT please be advised that all prints purchased through your gallery will be produced and shipped by a professional printing company in order to provide you with the the highest quality prints! Printing machines at local pharmacies, supercenters, etc. are also not designed to capture the wide dynamic range of colors which is critical for a high-quality, professionally printed photograph. Lastly, professional printing companies inspect prints before shipment -- something that your local pharmacy or supercenter doesn't do either.
Yes, I understand that photography is a significant investment for most people. So the only payment that I'll require up front for all of my photography services is a deposit. This deposit is nonrefundable. You may take as long as you need to pay off any remaining balance, but photographs won't be released until any remaining balances are received in full (including sneak peeks). Once your total invoiced balance is received in full then I'll promptly deliver your images.
