FAQ

1. What services do you offer?

Mason Graves Photography offers wedding, portrait/session, event, and lifestyle photography services.

2. Why does wedding photography cost so much?

This is a really great question and one of the most frequent, so please bear with me. Basically, your choice to make the investment in wedding photography covers much more than your photographer taking pictures on the wedding day. It also compensates for your photographer's experiential know-how through years of photoshooting weddings, knowing how to adjust camera and subjects to capture the best lighting, editing images, travel expenses, expensive camera/lenses and other gear, business insurance, multiple monthly subscription service fees for essential business operations, high quality prints produced by a professional printing company, etc. 

The average wedding day that I photograph lasts around 8 hours from getting ready to end of reception. The number of hours which I actually spend working on the photography between the photoshooting on wedding day and post-production editing, however, can easily end up being double the number of hours spent photoshooting on the wedding day. There's many details involved in the post-production editing phase, and investing in an experienced wedding photographer will ensure that you're going to receive professionally edited images.    

3. how will i receive my photographs?

All photographs will be uploaded into your own personal online gallery for proofing, downloading, sharing, and ordering prints. A link to your gallery will be sent via email. 

5. What is the turnaround time for receiving photographs?

The estimated turnaround time to typically expect is up to two weeks for weddings and up to one week for portrait sessions. I also know that images are often wanted as soon as possible for corporate events due to social media and press releases, so please communicate those needs in order for me to be prepared. 

All photographs are personally edited myself via the latest updated versions of Adobe Photoshop and Lightroom. I'm also experience with doing minor facial retouching and small blemish/wrinkle removals in order for your portraits at an additional charge.

A digital print order credit discount promo code will be emailed, and this promo code is redeemable through your online gallery only. Simply enter the discount code at checkout to receive the discount. Once an order is completed, prints will be shipped directly to you!

Prints are not required to be purchased through your online gallery, BUT please be advised that all prints purchased through your gallery are produced by a professional printing company at the highest quality! Printing machines at local pharmacies, supercenters, etc. are not designed to handle the dynamic range of colors which is critical for capturing a truly breathtaking and professional photograph. Additionally, the professional printing company inspects every picture before shipment -- something that your local pharmacy or supercenter does not do!

Yes, I understand that photography is a significant investment for most people. So the only payment that I'll require up front for all of my photography services is a deposit. This deposit is nonrefundable. You may take as long as you need to pay off any remaining balance, but photographs won't be released until any remaining balances are received in full (including sneak peeks). Once your total invoiced balance is received in full then I'll promptly deliver your images.

6. Will my photographs be edited/retouched?

7. Can you tell me more about the complimentary print credit?

If you have a question that was not answered here then send additional questions through the contact page

9. Do you offer a payment plan/arrangement?

8. Will I be able to purchase prints from the photo lab at my local pharmacy, supercenter, etc. instead of through the online gallery?